1 reviews | Active since May 2018
Pick ‘n Pay rotten pies
I am writing this to express my disappointment in my local Pick n Pay in Randfontein. Today I went to purchase a few necessities and out of convenience I grabbed some pies for my nephew and I. When we got home we started eating rotten pies, unsuspectingly. I am just so surprised that a store with such a trusted brand would have rotten food on their shelves. Needless to say that I took the pies back. There was no apology, I was just given a slip to sign for my refund. I am just so disappointed and disgusted.
Good day Carol,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Carol,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas