lK
lerato K
1 reviews | Active since Jun 2013
21 Apr 2019, 14:12
Pick n pay Rosebank, bad customer service
I was at Rosebank Pick n pay on Easter Sunday. I waited for a very long time for assistance at the seafood counter. An employee was yelling for Tsepiso and Bongiwe from the bakery side to assist us. No one came to assist and I exiting the store without being assisted.
Please kindly train your staff on customer service, as this is not the calibre of this brand.
Thank you
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Pick n Pay's replyOfficial
22 Apr 2019, 11:59Good day Lerato,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply22 Apr 2019, 11:59
Official
Good day Lerato,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team