DJ
Dave J
1 reviews | Active since Nov 2010
28 Apr 2021, 20:21
Pick n Pay ****** me.
Pick n Pay, charged my credit card over R1600 because the invoice was initially over R1600, but instead delivered R1300 in items, and gave an invoice for R1300 in items, so now I feel like pick n pay has ****** R300 plus from me without paying it back or even crediting me in any way or form.
Helpful (0)
Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
29 Apr 2021, 08:52Good morning Samantha,
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for any inconvenience cause and delay in communication.
We would like to investigate this matter for you and revert with feedback soonest.
Provide us with the order number for this query so that we may escalate it to the right department.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for any inconvenience cause and delay in communication.
We would like to investigate this matter for you and revert with feedback soonest.
Provide us with the order number for this query so that we may escalate it to the right department.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Apr 2021, 08:52
Official
Good morning Samantha,
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for any inconvenience cause and delay in communication.
We would like to investigate this matter for you and revert with feedback soonest.
Provide us with the order number for this query so that we may escalate it to the right department.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our sincerest apologies for any inconvenience cause and delay in communication.
We would like to investigate this matter for you and revert with feedback soonest.
Provide us with the order number for this query so that we may escalate it to the right department.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
⦁ Call us on ***
⦁ Chat to us via WhatsApp on ***
⦁ Email us at ***
Kind regards,
The Pick n Pay Team
Best regards,
DJ
Dave J's updateReviewer Update
30 Apr 2021, 19:53Order number was ***3
DJ
Dave J's update30 Apr 2021, 19:53
Reviewer Update
Order number was ***3
DJ
Dave J's updateReviewer Update
08 May 2021, 20:03I guess pick n pay doesn't want to answer as to why my card was charged more than what was delivered.
DJ
Dave J's update08 May 2021, 20:03
Reviewer Update
I guess pick n pay doesn't want to answer as to why my card was charged more than what was delivered.