1 reviews | Active since Feb 2020
Pick n Pay Riverpark Kuilsriver meat
On 4 occasions I visited our local Pick n Pay Riverpark in Kuilsriver. On all 4 occasions i went to get meat and chicken. Everytime the meat was off and I only realised this after parking car in garage and settling in at home. On returning the products all the Manager on duty says is sorry for the inconvenience and will look into the matter. The last experience was just one too many and customer service from the store called me to hear what my complaint was and said they would get back to me. 3 weeks later nothing yet...haven't heard from them nothing. It not only causes extra costs driving there and back every time the meat is off and messes with my relaxation time. So im making people aware of the quality of Pick n Pay Riverpark products.
Thank you for taking the time to address your complaints with us.
Please accept our apologies for the poor product experience and this store.We are busy address your complaint with our management team.
Should you experience any further problems with the quality of PnP goods purchased at any of our stores, please forward us the following information to the email address provided to enable our Customer Care Team to assist you.
Postal or residential address: Smart shopper card number:Email address: Contact number:Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your complaints with us.
Please accept our apologies for the poor product experience and this store.We are busy address your complaint with our management team.
Should you experience any further problems with the quality of PnP goods purchased at any of our stores, please forward us the following information to the email address provided to enable our Customer Care Team to assist you.
Postal or residential address: Smart shopper card number:Email address: Contact number:Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team