RV
Roberto V

1 reviews | Active since Jun 2013

12 Apr 2020, 12:02

Pick n Pay Rhodesdene & Pick n Pay North Cape Mall in Contravention of Lockdown Notice

Pick n Pay Rhodesdene & Pick n Pay North Cape Mall are in contravention of Sol Plaatje Municipality (Kimberley) notice issued on the March 31 stipulating that supermarkets & tuck shops have their trading hours limited to 8am to 6pm Monday to Friday & from 9am to 5pm on Saturdays & Sundays, my assumption is that public holidays would be the same trading hours as Saturdays & Sundays. Pick n' Pay as one of South Africa's biggest retail stores should be setting an example for everyone to follow, yet they themselves are the ones breaking the rules by opening weekends as well as public holidays at 8am. These are challenging times for everyone & we the citizens of SA don't need such behaviour especially during the Lockdown, you putting yourselves at risk & the whole country by not following the rules. Very disappointing. Hope you will follow up on this matter.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Apr 2020, 14:29
Official
Good day Roberto ,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
We appreciate your patience and understanding at this very difficult time.
 
 
Kind regards,
The Pick n Pay Team