1 reviews | Active since May 2017
Pick 'n Pay Remove Pensioners Discount because Law says so
<p>We have regularly bought our monthly alcohol at PnP Waterfall KZN, on a Tuesday, and received a pensioner discount. This has now stopped and the manager informs us that the law prohibits pensioner discounts on alcohol! No problem, we now buy from another chain who still retain the pensioner discount!</p> <p>I've never heard of a law that prohibits pensioner discount on alcohol ... maybe the manager, as usual, is singing off the top of his head!</p>
Good day ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Although someone phoned, acknowledged my post and said they would get back to me with an answer. This hasn't happened!
Although someone phoned, acknowledged my post and said they would get back to me with an answer. This hasn't happened!
PnP have shown no interest in addressing this complaint.
They should hang their heads in shame. They don't even deserve one star!
PnP have shown no interest in addressing this complaint.
They should hang their heads in shame. They don't even deserve one star!