PICK 'N PAY REIMBUR*****T

On the 26th March 2022, I went to buy groceries at Pick 'n Pay Protea Glen which amounted to R1575.11, I deposited money into my brothers tyme bank account so I can use to pay with it, The speed point took a while to transact, after a few minutes the transaction declined. I ended up using my Nedbank Card to pay for the groceries. I realized when I got home that the amount was deducted on my brother's account. We went back to Pick 'n Pay spoke to the supervisor and they said it will be resolved automatically but it never did, on Sunday the 3rd of April I called Tyme bank just to find out if the transaction went through or not, the consultant told me it went through, I called Pick 'n Pay they told me that I should sort it out with the bank. I emailed everything to Tyme bank and called them on Tuesday when I was told they have not gotten a response from Pick 'n Pay. I am very disappointed because I need to pay my kids fees with that money.