1 reviews | Active since Nov 2010
Pick n Pay - Recurrence of nonconforming product - Milk
<p>Recurring nonconformance on your brand The long life 6 pack carton that was purchased at your Pick n Pay Trade Route Mall Lenasia store does not conform to quality standards. When the actual lid is opened and the milk is poured out it is also seeping out of the edging of the carton. This is causing allot of wastage and inconvenience whereby I must pour out the entire milk into a container to accumulate what remains.</p> <p>Surely if the corrective action was dealt with appropriately than this defect would not have recurred.</p> <p>I need to know what action will be taken this time as I will upload this complaint on Hello Peter and escalate it to the CPA for resolution. </p> <p>I have attached photos for your perusal. </p> <p> </p> <p> </p> <p>PROD ********** </p> <p>BBO 14/7/17</p> <p>DFL2 11:55:11</p> <p>Bar code: ********** 164294</p> <p> </p> <p> </p> <p> </p>
Good day Yasin,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email will be sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua
Good day Yasin,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email will be sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua
