Pick 'n Pay Rand Steam

Pick 'n pay Rand Steam If i could rate a minus 5 i would do so. I occasionally use this pick 'n pay as the goods are refresh and its a quick stop before heading home and the staff typically does not give the greatest service. However today was the last straw for me. I approached a cashier by the name of Gugu Majola apparently as the cashier supervisor confirmed. I placed my items of the teller and she aggressively pushed my items to the side and started spraying sanitizer on not only on the till on the items I wanted to purchase. Mind you she didnt even great or acknowledge my presence as a customer who was about to perchase. I was clearly profiled because of my race as a black women as dont believe she would have given a person of a different race that type of treatement. Upon questioning her behavior and horrible attitude and aggression towards the items I was about to purchase with my money she then had the nerve to tell me "why are you coming her with an attitude" as if she was doing me a favout. How does one question a customers frustration for being mistreated instead of acknowledging and apologizing. I would have preferred for her to ask me politely to wait for her to sanitize the station before placing my items on the counter instead of aggressively pushing items that I was about to purchase with my own money. I further asked for a cash back and she told me to go and ask her supervisor as she was not prepared to help me. Please note that management was present and watching this unfold and no one intervened with sympathy and remorse for their collegues behavior. Her superior or supervisor rather advised her to keep quiet instead of firstly apologizing to me for her subordinates disgusting service. I walked out of there having received the most awful customer service. No one was polite, empathetic nor apologetic for Gugu Majola's behavior. I recommend that your cashiers and management team be either replaced with people who understand customer service and are prepared to work or please consider taking your staff for some sort of customer service refresher training as what I experienced today was disgusting customer service. None of the cashiers wear name tags either so you don't even know if Gugu Majola is really her real name as i was further inconvenienced by having to pay at another till with a different cashier. It's unfortunate that I will never return to support your store after todays encounter. I really like the goods at the store however I am not willing to compromise for bad customer service. I'd rather go the extra mile to be assisted by friendly staff who are happy to give people the best customer service we all deserve.