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Ponatshego M
1 reviews | Active since Dec 2020
27 Mar 2022, 21:57
Pick n pay PROTEA POINT:
Pick n pay PROTEA POINT: Apparently how we wear buys food and brings them income! These securities refused me to get in cause of “HOW I LOOK” THESE ARE THE TYPES OF BLACK MARKETS THAT NEVER GROW! Cause of how you treat your customers! AFTER causing a scene, that’s when they let me in! I didn’t deserve how I was treated! As A customer I can wear whatever the **** I want, and as an employee at Picknpay it’s your responsibility to dress well, NOT MINE! I will keep wearing my shorts and no one will ever tell me that I can’t come in, this is a ****ing free country and if you as an employee come with your MOTHERLY OR RELIGIOUS MENTALITY!? You better think again
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Pick n Pay's replyOfficial
28 Mar 2022, 08:59Hello Renolda, Thank you for your reaching out to Pick n Pay Customer Care team. We apologize for the poor customer service you've received as a whole. The service you've received is not how we treat our customers and we do not take this matter lightly. We value you as a customer and would like to ensure that our customers receive top and quality service. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards,
The Pick n Pay Customer Care team.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards,
The Pick n Pay Customer Care team.
Best regards,
Pick n Pay's reply28 Mar 2022, 08:59
Official
Hello Renolda, Thank you for your reaching out to Pick n Pay Customer Care team. We apologize for the poor customer service you've received as a whole. The service you've received is not how we treat our customers and we do not take this matter lightly. We value you as a customer and would like to ensure that our customers receive top and quality service. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards,
The Pick n Pay Customer Care team.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards,
The Pick n Pay Customer Care team.
Best regards,