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Neli N
1 reviews | Active since Oct 2019
07 Oct 2019, 09:04
Pick N Pay promotions are lies
They had a promo, spend R100 get a stamp and collect Vivo dish. This was planned to end on 04 August 2019. They were out of stock with promise to contact us when they have stock. On 16 September 2019 on Facebook Pick N Pay promised that this has been escalated and someone will be in touch. It is now 07 October and no one has been in touch.
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Replies (2)
Pick n Pay's replyOfficial
07 Oct 2019, 11:45Good day Neli,
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Due to this item being and imported line, we are unable to advise of an expected time of delivery of this product. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Due to this item being and imported line, we are unable to advise of an expected time of delivery of this product. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply07 Oct 2019, 11:45
Official
Good day Neli,
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Due to this item being and imported line, we are unable to advise of an expected time of delivery of this product. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Due to this item being and imported line, we are unable to advise of an expected time of delivery of this product. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
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Neli N's updateReviewer Update
23 Jul 2021, 08:17It is 2 years later and Pick n pay still has not honoured their commitment to provide the item. This stamp promotion is a ****.
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Neli N's update23 Jul 2021, 08:17
Reviewer Update
It is 2 years later and Pick n pay still has not honoured their commitment to provide the item. This stamp promotion is a ****.