1 reviews | Active since May 2012
PICK N PAY PRINCESS CROSSING SHOCKING BAD SERVIDE
I BOUGHT A BRAND NEW DDW176 DEFY DISHWASHER FROM PRINCESS CROSSING. THERE WAS A PROBLEM AND I PHONED THE MANAGER. HE NEVER PHONED BACK. I PICK N PAY SERVICE SHOCKING !!!!!!!! LOGGED A CALL WITH DEFY, SERVICE GUY CAME OUT BUT I WAS NOT HAPPY. PHONED THE MANAGER AGAIN AND HE SAID HE WILL PHONE ME THE NEXT DAY(THURSDAY) NEVER PHONED BACK. I PHONED HIM AGAIN, HE ASSURED ME SOMEONE WILL PHONE ME. IM STILL WAITING, ITS FRIDAY. DEFY WARNED ME THAT PICK N PAY IS PLAYING FOR TIME TO PREVENT ME FROM EXCHANGING WITHIN THE COOLING OFF PERIOD- SEEMS THATS THE TRUTH. EVEN LOGGED A CALL ON FACEBOOK, NOBODY PHONED ME. I HAVE NOT EVEN USED MY MACHINE I BOUGHT 14.07.2018. PICK N PAY SERIVE STINKS.
Hi Elmo,
Apologies for the poor service experience at the Princess Crossing Hyper Store and for the lack in communication.
We are busy addressing your complaint with our regional team. Your reference number for this escalation is ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Hi Elmo,
Apologies for the poor service experience at the Princess Crossing Hyper Store and for the lack in communication.
We are busy addressing your complaint with our regional team. Your reference number for this escalation is ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas