Pick n Pay Poor service

I made an order on 14:08, at 15:30 i called customer service regarding my order the lady **** and said by 16:00 they will start doing my order now the time is 16:33 no movement on my order, if i knew i wasn't gonna order at all, estimated delivery updated to 17:00 - 17:30 since 15:08, i regret, should've known, now i know better 👎🏽