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Claudia H
1 reviews | Active since May 2020
14 May 2020, 17:52
pick n pay poor service
I bought a TV in March 2019 43 inches Aim and in January the TV was showing blue screen and took the TV back to the store and spoke to a guy liton and said to me the TV has a screen problem meaning a crack in a screen and they can not help me and I must take to any one who knows how to repair TV and I ask them to ask supplies to repair it for me I will pay they say supplies don't repair screen and I left it the the store and till today no one call me I call them in pick n pay steeldale regarding feedback meaning they don't care for their customers plz help me my number is ***
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Pick n Pay's replyOfficial
15 May 2020, 10:21Good day Claudia,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply15 May 2020, 10:21
Official
Good day Claudia,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team