Pick n Pay Pillar to Post

I have been struggling for months to get my smart shopper card active. I miss placed mine and requested for a replacement card. I then tried to register the replacement card and I received an error saying my ID is already in use. I called the contact centre who then reffered me to a store to update my personal details as I was not able to do so online on my profile.

Until today I am unable to use my smart shopper card because not a single pick and pay employee, store manager, supervisor or call center consultant is able to resolve this for me.

I don't know which cards are active or inactive on my ID or personal details. I do not know which one is registered. Absolutely nothing.

Card 1 - 73532******* Card 2 - *** Card 3 - ***

I don't know if any of my points are still on either of these cards... I have beem given 3 cards on 3 different occasions hence I do not think your employees are equiped enough to resolve my query. But can this please be sorted out ASAP.

Thanks.