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shanel G

1 reviews | Active since Dec 2014

19 Jun 2020, 19:50

Pick n Pay OUDTSHOORN

21 days ago we were tested positive for Covid 19. We as business owners had to close our business for the time being in self isolation. The local newspaper reported on it, and the whole town got to know that we were positive for Covid 19.After being declared fit for work by the doctor and our business is opened again to the public since Monday 15 June 2020. Tonight 19 June 2029 at 18:50 my husband went to Pick n Pay OUDTSHOORN, he was stopped at the door by the security telling he is not allowed in to the store, and then one of the managers came also to the door saying that he is not allowed to enter. Being discriminated against because we fell sick with a normal flu virus.... Being treated like a ********. Just because people get to know that we were positive they knew what out status were, but how many people do they allow in the store that they dont even know whom is sick, or were sick. Pick n Pay is the store where we are doing all our daily shopping, but Pick n Pay will never see me again.

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jun 2020, 09:53
Official
Good day Shanel,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team