LM
Lizelle M

1 reviews | Active since May 2018

14 May 2018, 17:38

Pick n pay online shopping not trustworthy

Don't use pick n pay online shopping. They still owe me products I already paid for. Now two weeks and no refund, phone call or delivery of product. I am very dissapointed, was thinking it will safe lots of time and effort, but will never trust this delivery service again. Poor, poor customer service to say the least.

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Replies (1)
Pick n Pay
Pick n Pay's reply15 May 2018, 08:57
Official

Hi Lizelle,

Thank you for your recent online order and for choosing Pick n Pay.

Please accept our apologies for the poor online service experience.

Your complaint is being addressed with our online shopping management team. We will revert once feedback is received.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas