Pick 'n Pay online shopping not delivering goods but take your money

<p>Good day,</p> <p>I normaly do our office shopping on Pick 'n Pay online shopping to make it more convienent. </p> <p>But guess what it is not convienent when the they took the payment already on the 10th of June, but when they deliverd the goods only one third of everything that was order was deliverd. While the driver was in my office on the 11th of June I phone customer care wich said they will escalate the query. I send an email and made a phone call on the 12th of June. Phoned again on the 20th of June. Send an email on the 21ste of June. Phone again on the 22nd of June were the consultant promised me again that she will phone me back the same day, because se is struggeling to get hold op the shop that is handeling my area online shopping. Up until today I have not had a refund or the outstanding order deliverd or a call back to give feedback on what is going on. In the mean time I need to buy the rest of the goods as we need them until this matter is sorted. </p> <p>This is on exceptibly for after service.</p> <p> </p> <p> </p>