1 reviews | Active since Jul 2018
Pick n Pay Online shopping is the worst!
I placed an order online for groceries last week Thursday and till today I do not have them. I have been calling DAILY to track my order and each time I get conflicting advice from call centre agents saying they are either running behind on deliveries or that I have to verify my card details (this I have done 3 times BTW). The time spent and wasted and being ignored via email when i try to reach out and ask about my order. Can I just have my money back then and go shop elsewhere? I am FUMING!
Good day
Thank you for taking the time to address your concerns with us.
Please respond with the following information in order for us to be able to assist, the order number of the order that you have not received and your contact number.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu
Good day
Thank you for taking the time to address your concerns with us.
Please respond with the following information in order for us to be able to assist, the order number of the order that you have not received and your contact number.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu