EM
Eric M

1 reviews | Active since Jul 2011

02 Apr 2017, 09:40

Pick n Pay Online shopping is terrible in Gauteng

<p>I have been using online shopping for many years now. This year, however, things have gotten really bad in Gauteng. First they do not have a lot of things, such as any beef for sale, no toilet paper, no juice etc. Then they short deliver and haven’t refunded me the balance. So now instead of the convenience of shopping online I have to go to the store for half the things I need anyway and I have to fight for a refund. Oh and they charge me R 80 to not deliver! This has been going on for 3 months now!</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Apr 2017, 10:57
Official

Good day Eric,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Kindly accept our apologies for the inconvenience caused.

We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Thabisile Macuacua