Pick n Pay online shopping. Another mess up.

elephone) Took me a while to get over the shock. But once again "Thank you Pick n Pay".

GB Gary B: 04 Apr 2020, 15:03

Spoke to soon regarding pick n pay on line shopping. On the day of my delivery some items we're not delivered and some had different prices than the order (were not substitute items) and some were returned. I sent them an email detailing everything and even noted the same on the signed delivery note. Spoke to Althaaf Mohamed (online accounts manager) and sent email to him. I have now seen that I have been charged for the entire amount of my invoice.(credits not taken into consideration). I also spoke to Mr. Mohamed who said he would look into the discrepancies. I did not expect him to do this or phone me back so I am not disappointed. No matter how busy they are surely they must get the invoice correct before drawing out the money. They could not care less. We will do what we like. Like or lump it. Probably won't get a reply or this invoice resolved.