LC
Lorenza C
1 reviews | Active since Oct 2018
08 Nov 2019, 13:35
PICK N PAY ONLINE SHOPPING A DISGRACE!
ONLINE SHOPPING DEPARTMENT AN ABSOLUTE DISGRACE. ITEMS INCORRECTLY DELIVERED; OR NOT AT ALL - BINS GET "FORGOTTEN" ABOUT; REFUNDS DON'T MATERIALIZE, NEITHER DO THE REDELIVERY OF "MISSING" ITEMS. CALL CENTRE DOESN'T CARE AND EITHER CUTS YOU OFF, OR IF YOU'RE VERY LUCKY, GET LEFT ON HOLD FOR A LONG TIME! STORE WHERE THE ITEMS WERE PICKED FROM, WASHES THEIR HANDS AND SAYS IT'S NOT THEIR PROBLEM (CHILLI LANE CENTRE, SUNNINGHILL, JOHANNESBURG).
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Replies (1)Pick n Pay's replyOfficial
09 Nov 2019, 10:53Good day Lorenza Ciavaglia,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply09 Nov 2019, 10:53
Official
Good day Lorenza Ciavaglia,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
