Pick n Pay Online Service

Item: Pick n Pay
Rating: 1
Author: Nicolene T

Pick n Pay online service is terrible. What is the use of booking a delivery slots when pick n pay never delivers on time. My order is ALWAYS late, sometimes its not even delivered on the same day. Whenever they are late they don't even phone or make new booking to deliver the groceries. They just pitch up whenever. Absolute poor service!!!!

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Replies (1)

Pick n Pay's replyOfficial

15 Mar 2019, 13:50

Good day Nicolene,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the inconveniences caused to you with your recent online order.

We view this incident in a very serious light, we are busy addressing this with our online management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Pick n Pay Team

Pick n Pay's reply15 Mar 2019, 13:50

Official