BR
Bruce R
1 reviews | Active since Mar 2009
06 May 2020, 10:20
Pick 'n Pay online ordering & delivery
We placed an online order with P 'n P. Their website took a bit of getting used to, but we soon got the hang of it. Delivery was scheduled for a future date, this was the only negative, but we understand the reasons. On the day before the delivery we received a message, followed by another message on the day of delivery. This was soon followed by another message telling us the delivery vehicle was 'X' kms from our address. This message included a picture of the driver, and one of his vehicle plus registration. Very impressive, well done!
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Pick n Pay's replyOfficial
07 May 2020, 19:38Hi Bruce, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback and for sharing your experience with us.
Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Pick n Pay's reply07 May 2020, 19:38
Official
Hi Bruce, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback and for sharing your experience with us.
Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team