1 reviews | Active since Nov 2012
Pick 'n Pay online , Order and Delivery - Disorganized and unreliable **** service.
Good Day ,
I am very disappointed with the online service order and delivery . My order was not delivered but its shows as delivered. I do not understand how does one wrong fully delivers and order and not rectify it immediately. I waited for days for this order ,now i need to wait another 2 days while they try figure out were the order was delivered . This is simple common sense .The driver needs to be directed back to where he delivered my package , and so called Cecillia who signed off the delivery should have produced an ID document / sms as proof of order .
The way this is handled i am not happy , this should be treated as matter of urgency . Someone, somewhere is busy enjoying themselves with my order.
If this is no rectified by tomorrow lunchtime , please cancel my order and process a full refund .
Regards, Cecillia
I am very happy the way the courier gentleman handled the matter. His response was very quick and easy . His name is Sabelo S****O , he called and apologized . Notified me that he collected my order from the previous recipient and he will deliver to my house in less that 20 minutes and he did just that. I am very happy . Thank you. ***** Five star rating .
I am very happy the way the courier gentleman handled the matter. His response was very quick and easy . His name is Sabelo S****O , he called and apologized . Notified me that he collected my order from the previous recipient and he will deliver to my house in less that 20 minutes and he did just that. I am very happy . Thank you. ***** Five star rating .
