Pick n Pay online clothing, refund system is broken

Pick n Pay online clothing shopping has been a grave disappointment. I ordered our clothes the beginning of December and the money was deducted twice from my account. I am still waiting for my refund.

Adrian Louw, is the consultant who has been dealing with my case and given many excuses.

I've spent more money on airtime, than my refund.

I strongly suggest that Pick N Pay looks at better operational systems to quicken the refund process. A client shouldn't have to wait 2 months and counting .. for the money.