Pick 'n pay online buying is s@%t

This is not the first time this happens, I paid for groceries which was not on the statement I signed and which I have ordered and paid for and you only refund me for sugar. I am going to report you because either you or the driver are *****ing my money. Very poor from a big company like yours.

I want my refund or you need to send me my potatoes, tomatoes, shaving gel, yardley deodorant and my pack of longlife milk