PICK N PAY ONLINE ASAP DELIVERY: DISGUSTED WITH YOUR SERVICE

I bought blender on sale via asap sunday 22/01/2023. When i opened the package i noticed it was broken. I called the support immediately also sent an email. The agent told me to take pics and send to them which i did. Monday i recieved an email to ask if i want refund or exchange of item. I rep**** that i want exchange. Tuesday i recieved email to confirm if i am available from 1 pm and i rep**** yes i am. I sat at home the whole day until 4:45pm when i asked exactly what time is the driver coming. Wednesday, i recieved email to confirm my availability, i rep****. Until today 26/01/2023 12:48 pm no driver has came to pick up the broken blender and deliver my new one. That's pick n pay for you.