1 reviews | Active since Jul 2017
Pick n Pay online
<p>For the last 2 or 3 months Pick N pay's online service has been declining. for several years I have been making use of this service, but the reliability and professionalism of the service has really started dropping.</p> <p> </p> <p>My latest order (which is probably the third order in a row where I have had a probelm) was not only delivered a day late, but was missing a bin. </p> <p> </p> <p>I no longer trust this service, and will no longer make use of Pick N Pay online. </p>
Good day Kevin,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor online service received. We have escalated your complaint to our online team for assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Kevin,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor online service received. We have escalated your complaint to our online team for assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Hi
Not only has no one from Pick n Pay contacted me about the above complaint, I have yet to recieve my refund.
I am extremely unhappy with the service and at this stage,do not feel valued at all
Hi
Not only has no one from Pick n Pay contacted me about the above complaint, I have yet to recieve my refund.
I am extremely unhappy with the service and at this stage,do not feel valued at all