Pick n Pay Online

Item: Pick n Pay
Rating: 1
Author: Zelanda V

I placed an online order on PnP for the 8th April. The whole order wasn't delivered and they overcharged me on items. I still have not received a refund. I have spoken to the call centre and have sent numerous emails, no response. Pathetic!!!

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Replies (2)

Pick n Pay's replyOfficial

08 May 2020, 13:52

Good day Zelanda,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our Online Management Team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

We appreciate your patience and understanding at this very difficult time.

Kind regards,
The Pick n Pay Team

Pick n Pay's reply08 May 2020, 13:52

Official