HvdA
Heather van den Aardweg
1 reviews | Active since Apr 2020
08 Apr 2020, 09:38
Pick n Pay on line shopping is a joke
Two weeks ago i received half of my online shopping order. I did not receive my meat or fridge products. The delivery was two hours late and i was promised delivery of the food the next day. I am still waiting. No amount of contacting pick n pay has helped to solve the problem. I have paid for this food and have still not received it. ****************!!!
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Pick n Pay's replyOfficial
09 Apr 2020, 12:34Hi Heather,
Please accept our sincere apologies for the inconveniences caused to you and for the delay in response.
Please accept our sincere apologies for the inconveniences caused to you and for the delay in response.
Our call center is experiencing staff shortages & high call/ email volumes therefore they were not able to respond to this email sooner.
We are busy doing a follow up on this with the online fulfilment store.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team.
Pick n Pay's reply09 Apr 2020, 12:34
Official
Hi Heather,
Please accept our sincere apologies for the inconveniences caused to you and for the delay in response.
Please accept our sincere apologies for the inconveniences caused to you and for the delay in response.
Our call center is experiencing staff shortages & high call/ email volumes therefore they were not able to respond to this email sooner.
We are busy doing a follow up on this with the online fulfilment store.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team.