iS
ilana S
1 reviews | Active since Aug 2013
08 Sept 2019, 16:23
Pick n Pay not honest
Please be AWARE. Rugby cards. The cards in the same box are ALL the same!! Pick n Pay is not honest, they give you the cards but they are all the same. therefor kids are not happy and parents need to buy more to get different cards
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Pick n Pay's replyOfficial
09 Sept 2019, 12:51Good day Ilana
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback & would like to apologies for the duplicates. Our promotions team was alerted & they are busy re- shuffling all the cards to ensure that the cards are evenly distributed. Most stores have Swap days on Saturday, please confirm with your branch their swap days for you to swap the cards.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback & would like to apologies for the duplicates. Our promotions team was alerted & they are busy re- shuffling all the cards to ensure that the cards are evenly distributed. Most stores have Swap days on Saturday, please confirm with your branch their swap days for you to swap the cards.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay's reply09 Sept 2019, 12:51
Official
Good day Ilana
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback & would like to apologies for the duplicates. Our promotions team was alerted & they are busy re- shuffling all the cards to ensure that the cards are evenly distributed. Most stores have Swap days on Saturday, please confirm with your branch their swap days for you to swap the cards.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback & would like to apologies for the duplicates. Our promotions team was alerted & they are busy re- shuffling all the cards to ensure that the cards are evenly distributed. Most stores have Swap days on Saturday, please confirm with your branch their swap days for you to swap the cards.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team