1 reviews | Active since Dec 2016

04 Jan 2017, 11:02

pick n pay not caring

<p>This is the 2nd time I am complainong about Pick n pay not caring at all. 9 days ago I slipped and twisted my knee which was operated on recently. I have been in a lot of pain now for 9 days straight. When speaking to the regional office they said it was a consumer liability. I slipped due to negligence on pick n pays side. All they are interested in is filling out reports and passing it on. They dont care about the physical, emotional or work related issues that I have to deal with. All they said is I have to get to the doctor for a report. That was a specialist and in order to see him and get x rays I have to put down funds which I dont have. Pick n pay only wants our money they dont care about us as people. Never have I experienced such poor customer service.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Jan 2017, 09:53
Official

Good day Franswa,

Thanks for taking the time to write to us. Pleas accept for the delay in response.

We are busy addressing your complaint.

Kind regards,

Vanitha Venketas