Pick n Pay Northgate need to train their staff

I normally shop at Pick n Pay On Nicol, which is such a lovely clean, friendly, well managed store. Today I was in the Northgate area so decided to go to Pick n Pay Northgate. I was shocked - the store is filthy, the staff walk around talking to each other at the top of their voices and push past you in the aisles. The tellers chat amongst themselves, and when you greet them they completely ignore you. When I thanked the lady who packed my trolley she glared at me and carried on talking to the teller as if I didn't exist. What a shocking experience and an embarrassment to the Pick n Pay franchise.