SA
Susanne A

1 reviews | Active since Jun 2016

06 Oct 2018, 16:17

Pick 'n Pay Northcliff leaves a lot to be desired.

The worst experience at any Pick 'n Pay is your Northcliff branch, corner Beyers Naude and Milner Streets. The store is not very inviting, looks dirty and the fresh produce section leaves a lot to be desired, with empty shelves and stock looking old. Most of the products have no visible prices on the shelves, and after having asked staff for prices, eventually gave up. Most of the items that are supposed to be on special, were not even available, nor was the regular items I normally purchase, available. I usually go to the Randridge Mall Pick 'n Pay, but this one at Northcliff was on my way home, so I thought of quickly stopping to do my shopping there. This branch will never ever see me again. Needless to say, I drove all the way to my regular Pick 'n Pay at Randridge Mall and got all my shopping done.

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Oct 2018, 12:13
Official

Good day Susanne

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad shopping experience.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu