Pick 'n Pay no response on complaint

Item: Pick n Pay
Rating: 1
Author: Marlene K

I reported rotton samosas that I bought from Springfield Pick 'n Pay by phoning the customer care line, in October 2019. No one has responded yet, up to date.

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

28 Feb 2020, 14:30

Good day Marlene ,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our Corporate Brands Team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team

Pick n Pay's reply28 Feb 2020, 14:30

Official