NS
Nadhia S
1 reviews | Active since Jun 2019
20 Sept 2019, 11:20
Pick n pay no deliveries
I love buying from pick n pay. But they don't deliver to lenasia south. I sent them numerous emails, requesting them to deliver to lenasia south or give a reason why they don't deliver. All I get back is a email saying, they don't deliver, with no reason being given.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
20 Sept 2019, 11:44Good day Nadhia,
We appreciate you taking the time to write to us.
Currently not all stores do Online Shopping. The delivery service is available in restricted areas as offered on our Websites.
Our current logistics team is only able to extend their delivery services to areas within a certain radius from their hubs therefore many areas may not be covered.
The Online Team does have this area on their list as a suggestion for future development however they are unable to advise when this area will become deliverable.
Until such time that your area does become available, you can take advantage of our click n collect option. This option allows you to do your shopping online and can have your order picked up at one of the click n collect stores as listed on the website.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
We appreciate you taking the time to write to us.
Currently not all stores do Online Shopping. The delivery service is available in restricted areas as offered on our Websites.
Our current logistics team is only able to extend their delivery services to areas within a certain radius from their hubs therefore many areas may not be covered.
The Online Team does have this area on their list as a suggestion for future development however they are unable to advise when this area will become deliverable.
Until such time that your area does become available, you can take advantage of our click n collect option. This option allows you to do your shopping online and can have your order picked up at one of the click n collect stores as listed on the website.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
Pick n Pay's reply20 Sept 2019, 11:44
Official
Good day Nadhia,
We appreciate you taking the time to write to us.
Currently not all stores do Online Shopping. The delivery service is available in restricted areas as offered on our Websites.
Our current logistics team is only able to extend their delivery services to areas within a certain radius from their hubs therefore many areas may not be covered.
The Online Team does have this area on their list as a suggestion for future development however they are unable to advise when this area will become deliverable.
Until such time that your area does become available, you can take advantage of our click n collect option. This option allows you to do your shopping online and can have your order picked up at one of the click n collect stores as listed on the website.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
We appreciate you taking the time to write to us.
Currently not all stores do Online Shopping. The delivery service is available in restricted areas as offered on our Websites.
Our current logistics team is only able to extend their delivery services to areas within a certain radius from their hubs therefore many areas may not be covered.
The Online Team does have this area on their list as a suggestion for future development however they are unable to advise when this area will become deliverable.
Until such time that your area does become available, you can take advantage of our click n collect option. This option allows you to do your shopping online and can have your order picked up at one of the click n collect stores as listed on the website.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team