1 reviews | Active since Sept 2018
pick n pay negligence injures customer
Yesterday my mother went to the Pick n Pay in Mams Mall, Mamelodi. Due to the negligence of their staff who put flat trolleys by the walkway she tripped and feel face first on the flat trolleys,she is 61 years old. She was bleeding from her mother,nose and had a swollen eye. Instead of the store doing proper medical aid,she was not offered cold compress there and then for her swollen eye. An ambulance was called but my brother got there . I'm appealled that due to the store's NEGLIGENCE as they are RESPONSIBLE FOR MY MOTHER'S INJURIES and to add salt to the wound,not even a single person from Pick n Pay HAS BOTHERED TO CHECK ON her. The only time that I have received communication was when I received a call that she was injured and I must come get her. THE LACK OF HUMANITY SHOWED IS APPALLING!!!!
My mother,a senior citizen fell because one of your employee LEFT TWO flat trolleys by the walkway and she got tripped by one of the trolleys and fell FIRST FACE ON TOP OF ANOTHER ONE. She didn't fall because she fell,TAKE ACCOUNTABILITY!!!! I received a call from your so called senior manager yesterday who is not only *********** but also a ****. According to them,they made a courtesy call to my brother after my mother received medical attention which is a lie because I was the one that called because I was appalled by the person who was supposed to be a first aider as they did not know what they were doing,I am more than happy to provide you the phone records to show that I'm telling the truth and in return you can show me the call records showing that you contacted my brother AFTER my mother received medical attention on Monday.I asked the person who called me of the reason why they were know calling was because I laid a complaint on hello Peter and they didn't care and his response was "Yes". I reiterated that "So what you're saying is that the reason why you're calling is because I complained on hello Peter and you dont care that my mother was injured due to your negligence because you didn't call on the day of the incident,the day after and the next day"and his answer was again "Yes". Again,if your calls are recorded I'm more than happy to provide you with the time of the call to verify what I am saying. Then I hear a half baked "I'm sorry"?!
WHAT IS WRONG WITH YOU?!!!!
My mother,a senior citizen fell because one of your employee LEFT TWO flat trolleys by the walkway and she got tripped by one of the trolleys and fell FIRST FACE ON TOP OF ANOTHER ONE. She didn't fall because she fell,TAKE ACCOUNTABILITY!!!! I received a call from your so called senior manager yesterday who is not only *********** but also a ****. According to them,they made a courtesy call to my brother after my mother received medical attention which is a lie because I was the one that called because I was appalled by the person who was supposed to be a first aider as they did not know what they were doing,I am more than happy to provide you the phone records to show that I'm telling the truth and in return you can show me the call records showing that you contacted my brother AFTER my mother received medical attention on Monday.I asked the person who called me of the reason why they were know calling was because I laid a complaint on hello Peter and they didn't care and his response was "Yes". I reiterated that "So what you're saying is that the reason why you're calling is because I complained on hello Peter and you dont care that my mother was injured due to your negligence because you didn't call on the day of the incident,the day after and the next day"and his answer was again "Yes". Again,if your calls are recorded I'm more than happy to provide you with the time of the call to verify what I am saying. Then I hear a half baked "I'm sorry"?!
WHAT IS WRONG WITH YOU?!!!!