1 reviews | Active since Sept 2012
Pick n Pay Montana Hypermarket Bad service from Bakery Stuff
My son's birthday is coming up and yesterday we went to Pick n Pay Montana Hypermarket bakery section to see if they cannot bake a cake for us. The following issues occurred: 1. When we got there around 18:00 the staff had their backs against us and when we greeted and spoke to them they kept their backs and kept talking to each other only after a few minutes they turned 2. We asked if they can bake a cake for us and how much will it be, they said yes and we asked the prices. The answer was just R129.00 for A4 size. 3. We asked if there are other sizes and how much are they and we did not get an answer 4. We asked if they have a catalog of the types of cakes they make for kids we did not get an answer.
This was the worst service i ever got from pick n pay and i will never go to that one ever again
Good day MacPhillip,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day MacPhillip,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
