TM
Thando M

1 reviews | Active since Aug 2017

19 Jun 2019, 14:02

Pick 'n Pay Mont Clare Bad Food

Pick 'n Pay Mont Clare in Claremont has now served me old food for the 2nd time within a space of one month. It's so convenient for it's just downstairs from where I work. Today, I ordered a chicken salad from their kitchen, went down to pick it up and while eating, I noticed that sometimes I get this offish smell but took no head to it for until I noticed that depending on which side of the dish I eat from I will have the off chicken. I went downstairs and got my refund but why should I eat bad food to begin with.

Last week I went there first thing in the morning and got myself a nice big dish of carrot & pineapple salad. Before going to pay I had this hunch to smell it and it was so off that I just ended up getting a yogurt instead.

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Jun 2019, 16:14
Official
Good day Thando Mini, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the poor product quality. 
 
We are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team