1 reviews | Active since Feb 2015
PICK N PAY MONEY TRANSFER AGENTS ARE SUCH *****!!!
What a bad customer service from Pick n Pay money transfer, to think that these services are meant to be accurate and quick. We deal with such incompeted customer service agents. You need to understand that when someone sends you money its because you need it. Called in because I dont remember my pin and they ask me all these questions and they tell me I failed security questions because I failed 1 question which is when the acc was opened,really? I did not open the ****** account I withdraw from it. I call back and I speak to an arrogant Lindiwe who pretends to be helping to later receive an sms stating that my request is closed. Your call is not free stupids!!! I cant call again if its not resolved, you need to call me and check if everything is working that is called a follow up. How do you close a fault without first confirming with me first if everything is working? <br> <br> I will never ever use your service again, call me and give me my pin NOW!!! And stop passing the bucket. <br> You dont want me spreading this on social media coz I promise you I can go viral. Wake UP!!!
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
