Pick n Pay Mmabatho

Item: Pick n Pay
Rating: 2
Author: Elizabeth R

The service at this Pick n Pay Supermarket is very poor.

Many tills remain closed when there are long queue and the tellers are so slow. Please improve this service because the standard has drastically declined. Managers do not ensure that there is customer satisfaction.

Please help.

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

05 Jul 2018, 10:03

Good day Elizabeth Rakate,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

Pick n Pay's reply05 Jul 2018, 10:03

Official

Good day Elizabeth Rakate,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

Elizabeth R's updateReviewer Update

05 Jul 2018, 15:51

Thanks for the speedy response, I really appreciate your effort. This clearly shows that it was an oversight on your part. I look forward to being your customer.

Elizabeth R's update05 Jul 2018, 15:51

Reviewer Update

Thanks for the speedy response, I really appreciate your effort. This clearly shows that it was an oversight on your part. I look forward to being your customer.