GS
Gina S

1 reviews | Active since Aug 2013

04 Feb 2016, 20:56

pick n pay meat

To Whom it May Concern,<br> <br> I wish to disclose that I have been a loyal Pick 'n Pay customer for years and have on numerous occasions purchased a variety of meats from your butchery.<br> <br> For your attention please note that my recent purchase, over the festive season, of various meats was highly unsatisfactory as I found that the meat was not up to standard e.g. highly tough and unappetizing. It was also rather embaressing for the guests that came over to eat.<br> <br> I look forward to receiving your feedback as I would like carry on shopping regularly from Pick 'n Pay.<br> <br> Kind Regards,<br> Joanna<br> <br> <br> there has been no response to the above customer service complaint.

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Feb 2016, 09:47
Official
Hello MariaSp,

Thank you for taking the time to contact Pick n Pay and for raising your concerns, we do apologise for no-one responding to your complaint.

Please accept our apologies for any inconvenience caused, and for the poor quality of the meat.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown
Customer Care

Ref Number : ***