Pick n Pay marketing campaigns are a ****

Pick n Pay launched the Vivo Crockery marketing campaign at all the Hypermarkets. The Hypermarket is not near me, but I really wanted the collection of crockery so made an effort to shop there. I managed to fill one card and get he dish of my choice. I then painstakingly shopped there further as I wanted another item. Proud of myself, off I went with my card with the required stickers on the 3rd August to redeem my crockery at Pick n Pay Hypermarket Northgate, only to be told they had no stock of this item. This is the second time I have participated in their marketing campaigns, only to not get what I saved up for. The last time was their pot campaign, almost a year ago. I have contact them via various channels, and have not had the courtesy of a response as to whether I am ever going to get this item. I will certainly not be fooled a 3rd time by their marketing campaigns, that prove fruitless, and end up costing me money.