1 reviews | Active since Apr 2013
Pick n Pay market Linda's Pimville
So this business on Saturday was bringing their liquor side customers to the supermarket for payment for whatever reason, no one was informed as to why such was happening as we were in the supermarket nd ppl from the bottle store were brought in from of us to pay. Long story short, today I went in to the liquor side to purchase sum drinks, me nd my friend, so while in the bottle store I requested Mageu to be brought into the bottle store so I can make 1 transaction on my card, to avoid charges, remember my experience on Saturday where customers were brought in front of me to pay liquor from the bottle store, today the same courtesy was not shown to me and I was told to make 2 transactions on my card because head office doesn't want them to do what I experienced on Sat. The condescending tone the lady (Nonhlanhla according to the security gaurd) spoke to me in was appalling the attitude of the security guard was belittling and lacked respect of me as a consumer and a human being who was bringing them business I merely expected to be treated with customer service that I once was taught to give as per my training when I worked as a cashier. Proper training and lessons on ************** needs to be taught to that stuff, I dont think any of them underwent a proper training to be at the positions they hold.
Linda, fix ur stuff and their attitude tht will chase away customers for u and dont know what it means to go an extra mile. The guy tht was working at the door was shocked at the behavior and how much of a big deal thy making. Earlier I was served by a guy who knew wht his job was and it was about pricing no squabbles just respect. And the cashier at Liquor was a real sweetheart, tht depressed woman from the cash office is not gon take ur shop anywhere nd tht security gaurd that think he owns the place has a stinking attitude
Good day Nolwandle,
Thank you for taking th time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
Kind Regards,
Anwar Mooideen
Good day Nolwandle,
Thank you for taking th time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
Kind Regards,
Anwar Mooideen
