RM
Ruth M

1 reviews | Active since Mar 2014

08 Oct 2018, 09:19

Pick n pay maponya ****** mall!!!!

Yesterday I was at.pick n pay maponya mall, saw that the bacon was on special but coz the sign wasn't.specific, we asked one.of the staffers. He explained that we can mix the pump brands, diched and shoulder. When we got to the tillpoint, I.wasn't greeted.by the cashier Mali Madurai and was totally.ignored when I asked her.something. It's 2018, and there is no place for ****** in this country. She called her manager who treated me.with total disrespect and even DISREGARD what when I told her the guy told us that it was fine to mix up the bacon. For someone who's from cape town married to a black guy,.I'm disgusted!!!!!

0
Replies (2)
Pick n Pay
Pick n Pay's reply10 Oct 2018, 14:39
Official

Good day Zoey

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experienced.

We view this incident in a very serious light and do not condone this sort of behavior at our stores and are busy addressing this with the regional team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senaabelo Naledi Ndlovu

Pick n Pay
Pick n Pay's reply10 Oct 2018, 14:39
Official

Good day Zoey

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experienced.

We view this incident in a very serious light and do not condone this sort of behavior at our stores and are busy addressing this with the regional team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senaabelo Naledi Ndlovu