1 reviews | Active since Nov 2016
Pick n pay Maponya mall's cringe worthy poor service.
The lady that was operating at the kiosk on 02/08/2021 in the morning. Very rude and lacks customer service etiquette!!! Noticed how she was rude to an elderly person, a pensioner infact over a misunderstanding with a lotto ticket. When it wasy turn i was there to deposit money into a Tyme bank account, she was so impatient, kept shouting that she cant operate on two tills, "abantu bayadina, next thing people report us for bad service "... She told me, with her voice raised that she cant do a cardless deposit and proceeded to stand up, annoyed and all!!! This without explaining how cardless transactions work, she just mumbled whatever she did at the tyme bank rep who is also absolutely useless by the way and didnt help in any significant way,and then left me to decide to leave. I later called tyme bank to confirm the ******* that cardless transactions are impossible, even when you have account details... They gave a far better explanation... This incident has left a bitter taste in my mouth and i rnded up closing the tyme bank account over it! I dont think i will ever even shop from Maponya mall's pnp!
