NM
Neo M
1 reviews | Active since Dec 2018
28 May 2020, 13:52
Pick n pay maponya mall
Before the lock down we bought a tv set ( absolute *******) at maponya mall to top it off we recieved the most APPALLING WORST MOST DISGUSTING SERVICES FROM TWO EMPLOYEES MEMBERS MOKGETHI ( manager) and JOHN iyho amasimba I have never seen such rude and to top it off we gave them the tv set with a crack, the photos they sent to.the ombudsmen are a joke fortunately I have pics of the tv set that we took at the store the day we lodged the complain
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Pick n Pay's replyOfficial
29 May 2020, 14:24Good day Neo,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply29 May 2020, 14:24
Official
Good day Neo,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team