MM
Mbali M
1 reviews | Active since Jun 2017
28 Apr 2019, 19:43
Pick 'n pay maponya
I bought 48 eggs at pick 'n pay maponya mall, there was a foul smell in the kitchen for a few days after i bought the eggs so i opened the box and found an egg that had hatched and the hatchling has died in the egg. Later that day i opened two eggs to make lunch and the eggs were green and smelly. If i was able to find 3 rotten eggs in one box it makes me wonder if all the eggs are rotten. What is pick 'n pay selling us? I am a regular shopper at pick 'n pay maponya. They are now selling us rotten things, my money went down the drain because clearly i bought rotten eggs. Health inspectors must just take a look at the products we are being fed by pick 'n pay because people will get sick.????
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Pick n Pay's replyOfficial
30 Apr 2019, 15:20Good day Mbali Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title: Full name and surname: Mbali MagwazaCell phone number: ***Email address: ***Postal or residential address: Smart shopper card number: Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply30 Apr 2019, 15:20
Official
Good day Mbali Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title: Full name and surname: Mbali MagwazaCell phone number: ***Email address: ***Postal or residential address: Smart shopper card number: Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Best regards,