Pick n Pay Management failed to train customer service staff.

I would have loved to have best customer service in Black Community like Soweto Jabulani Mall to be specific. I guess even the Best Brands like Pick n Pay when they come to Our Area's they drop, they're standard of good customer service. Today i was very disappointed by the Staff and Management of Pick n Pay, four staff members send the on the baking aisle i wanted simple thing Tartaric acid which i know for a fact that pick n pay do sell the product, then to make things worse i went customer service were i asked two ladies if they do have stock of Tartaric acid they were not sure so the said if it's not packed on the shelf then it's not in stock without making sure or checking on the system if it's in stock or not, it shows its either they did not want to service me or they were not trained well, that's where the management comes in to play if management fails to train customer service personnel to use the system to check for available stock how is the customer going to be serviced.

I'm very disappointed at the management of Pick n Pay Jabulani i wish they train Pick n Pay staff Very well before they come to the floor. Were i work competency it's the order of the day.

If it happens that Pick n Pay see this review, they must know I'm not the only one complaining.